1208 NE 4TH Ave, Fort Lauderdale, FL 33304
954.306.3452 | Contact | FAQ
Monday - Saturday 10a to 6p
Sunday Noon to 6p

Stompers Boots

The best damn boot shop in the world! SM

United States Orders

YOUR BOOTS DO NOT FIT

If you receive your new Stompers’ boots and the size is not correct, call or email the shop for a Return-Authorization — click here for email Contact Information or phone 415-255-6422

A prepaid United Parcel Service (UPS) return label will be sent to you. We will adjust the size up or down as needed and send you a replacement pair without shipping charge (in U.S. only.)

We will exchange any boot for a different size at no cost to you ONE-TIME -ONLY — that’s one complimentary — one “round trip ticket.” (valid only in the United States.)

The Stompers “exchange-for-size” or “exchange-for-different-style” is complimentary for ONE EXCHANGE ONLY! If you are unsatisfied with the fit or style of the second pair of boots — you will pay the return/exchange shipping costs.

Stompers will charge $25.00 return shipping charge for each exchange after the first COMPLIMENTARY exchange.

This is for United States Customers only. See below for International Customers. Boots must be returned in the same NEW-BOOTS condition as you received them and in the original manufacturer's box. All returns must have a Stompers Return-Authorization, and need to be shipped to Stompers directly, not to the manufacturer.

Boots returned that show any signs of wear, dirt, scuffs will not be accepted and will be returned back to customer at the customer's expense.

Exchange for different style

If you are not satisfied with the style and wish to exchange for a different style or brand, there will be no additional shipping charge for ONE exchange.

The Stompers”exchange-for-different-style” is complimentary for ONE RETURN ONLY! If you are unsatisfied with the fit or with the style — you will pay the return/exchange shipping costs.

Stompers will charge $25.00 return shipping charge for each exchange after the first COMPLIMENTARY exchange.

Boots must be returned in the same NEW-BOOTS condition you received them. Boots returned that show any signs of wear, dirt, scuffs will not be accepted and will be returned back to customer.

All returns must have a Stompers Return-Authorization, and need to be shipped to Stompers directly, not to the manufacturer.

Return without exchange

If you request a return without exchange, there will be a $25.00 re-stocking charge.

For returns without exchange, you are responsible for the return shipping charges.

Boots must be returned in the same NEW-BOOTS condition as you received them in the original manufacturer's box. All returns must have a Stompers Return-Authorization, and need to be shipped to Stompers directly, not to the manufacturer. Boots returned that show any signs of wear, dirt, scuffs will not be accepted and will be returned back to you. The customer (you) will be billed for the returned boots shipped back to you.

Note All exchanges must be requested within 30 days from the date of purchase.

International Orders – Including Canada

Boot size difficulty

Please be absolutely sure on the sizing of a boot before an order is processed. You can email us with questions and we will give you advice on the sizing for each brand and each style. Size Guideline Tool: Click for chart view

Stompers cannot offer pre-paid return shipping for international orders.

The exception would be if Stompers makes an error, for example:

  •  If we send you a size different than what you ordered, Stompers will pay for exchange shipping costs.
  •  If a boot is defective, Stompers will pay for exchange shipping costs.

However:

  •  If you do decide to exchange for a different size or different style, you will pay for the return shipping to Stompers and you will be billed for sending a different pair to you.

This applies to all International Orders — including Canada.

Exchange for different style

You must first contact us for a Return-Authorization number.

When you have received the authorization, ship the boots prepaid, to Stompers.

New boots will be refunded at the price of the boots:

      1. less any shipping/handling charges
      2. less our standard $25.00 restocking fee

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Stompers Boots prides itself on being the best damn boot store in the world.  We do that by not only selling the highest quality boots, but by providing our customers with information to make the best decisions when investing in a new pair of boots.  Our blog focuses on boots at work and play, and how to care for well used boots, if you have a story about your boots, or caring for your boots,
 
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